Last updated: 14 June 2026

How we handle website data

This page explains how FALKEM SWISS Sagl handles personal data received through this website, including contact requests and technical information generated when the site is visited. We process personal data in accordance with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the EU General Data Protection Regulation (GDPR).

Data you send to us

When you use the contact form or write to us by email, we process the information you choose to provide. This may include your name, company, email address, phone number, subject and message.

We use this data to read your request, reply to you and manage the business relationship that may follow.

Technical website data

Like most websites, our hosting systems may process technical data such as IP address, browser type, device information, pages requested, date and time of access and error logs.

This information is used to keep the website secure, available and working correctly.

Cookies

This website does not use advertising or profiling cookies, and it does not set analytics cookies. Because no consent-based cookies are used, a cookie consent banner is not shown.

Only strictly necessary technical cookies may be used for security or basic site operation, where applicable.

Privacy-friendly analytics

This website uses GoatCounter, a privacy-first measurement tool that works without cookies and without storing personal data such as your full IP address, and that does not track visitors across sites or build advertising profiles.

GoatCounter helps us understand aggregate, anonymous usage such as which pages are viewed and which links are used, so we can improve the site. Because it does not use cookies or process personal data for marketing, it runs without a consent banner.

If we later add a tool that requires consent, it will be activated only after consent where consent is required, and this page will be updated before that happens.

Legal basis

We process contact requests to answer you and to take steps linked to a possible business relationship. We process technical website data to protect and operate the site.

Optional analytics or marketing technologies, if added later, will rely on consent where required by applicable law.

Service providers

We may use hosting, email, IT support, website maintenance and professional service providers. They may process data only for the purposes needed to provide their services to us.

If future analytics providers are used, their role, location and relevant privacy information will be added to this page.

International transfers

Some providers may process data outside Switzerland or the European Economic Area. Where this happens, we rely on a recognised adequacy decision or on contractual safeguards such as the EU Standard Contractual Clauses (with the Swiss addendum where relevant). You can request more information about these safeguards by contacting us.

Retention

Contact requests are kept for as long as needed to answer the request and manage any related business communication. Technical logs are kept for a limited period needed for security, troubleshooting and operation.

Your rights

You may ask for information about your personal data, correction of inaccurate data, deletion, restriction of processing, objection to processing, or data portability, where applicable.

If processing is based on consent, you may withdraw that consent at any time for the future. To exercise your rights, contact us at info@falkemswiss.ch. You also have the right to lodge a complaint with a data protection authority: in Switzerland the Federal Data Protection and Information Commissioner (FDPIC), or in the EU or EEA your national data protection authority.

Updates

This page may be updated when the website changes, when new tools are added or when legal requirements change. The date at the top shows the latest version.